Who We Are

Introduction

Sterizen (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.sterizen.in or communicate with us via email, phone, or WhatsApp.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you interact with Sterizen, we may collect the following types of information :

1. Personal Information

• Name
• Email address
• Phone number
• Company or organization name
• Any information voluntarily shared while requesting a quote, demo, or support

2. Usage Information

• IP address
• Browser type
• Device type
• Pages visited and interaction patterns on our website

3. Communication Data

Information shared through emails, phone calls, or WhatsApp conversations

4. Cookies

• Cookies are small files stored on your device that help us enhance your browsing experience, remember preferences, and analyze website performance.
• How We Use Your Information
• We use the collected information for the following purposes:
• To provide product details, quotations, and demonstrations
• To respond to inquiries and offer customer support
• To improve our website, products, and services
• To send updates, offers, or promotional communications (only with your consent)
• To comply with legal, regulatory, or statutory obligations
• Sharing of Information
• Sterizen does not sell, rent, or trade your personal information.

We may share your data only with:

Trusted third-party service providers (hosting, analytics, marketing tools) strictly for operational purposes

Government authorities or regulators when required by law or to protect our legal rights

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

Cookies & Tracking Technologies

Sterizen uses cookies and similar technologies to:

• Remember user preferences
• Monitor website performance
• Improve functionality and user experience
• Support analytics and marketing campaigns

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

Data Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing or promotional communications

To exercise these rights, please contact us at info@sterizen.in.

Children’s Privacy

Sterizen’s services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

Email: info@sterizen.in

Phone / WhatsApp: +91 80896 09802

Registered Office:

Avinya Infinity Solutions Pvt. Ltd.

Dotspace Business Center

41/1267, First Floor, Ahamed Square

DPO Junction, Near KSRTC Bus Stand

KSRTC Link Road, Palakkad City

Palakkad, Kerala, India – 678014